Shipping Policy

Where We Ship and What Delivery Costs

We currently serve United States delivery addresses only and provide complimentary standard shipping storewide. Processing is scheduled for 1–2 business days, and delivery travel after shipment is generally estimated at 4–6 business days. For consistent handling, the points below define our approach to U.S. shipping and the available next steps; the governing standard remains convenient to locate. The stated timeframes are estimates rather than guarantees and may shift because of holidays, weekends, carrier conditions, severe weather, address issues, or unusual order volume. A shipment confirmation with tracking is provided after the carrier receives the order.

Managing Delivery Details and Problems

A full and correct U.S. In practical terms, delivery address is required at checkout. Within this process, reach us immediately about an error; changes depend on the order's fulfillment status. To set out the process precisely, this section outlines the process and customer protections associated with delivery changes and shipment issues; customers have a practical reference before contacting support. Cancellation is available only before the order leaves for delivery; after dispatch, follow the published Refund Policy. Delivery problems—including loss, damage, shortage, and incorrect fulfillment—should be reported through support@munchkinwillow.shop or 512-909-3761 for investigation and resolution.